We request you to please read our disclaimer, privacy policies and terms and conditions before using our website or placing any order.

Privacy Policy


Product Specifications

Dawaaiwala.com hereby disclaims any guarantees of exactness as to the finish, efficacy and appearance of the final products displayed on the website as ordered by the user. The quality of any products or presentation may undergo regular changes with compliance to standard procedures of the company.

Changes

We may change or discontinue any aspect of the digital assets at any time, including, its contents or features. We reserve the right to change the terms and conditions applicable to the use of the digital assets. Such changes shall be available immediately without prior notice, which shall be placed on the digital assets. Limitation of Liability In no event will we be liable for damages of any kind , including, without limitation , direct , incidental ,consequential damages (including, but not limited to, damages for lost profits , business interruption , and loss of programs or information) arising out of the use of or inability to use our digital assets, or any information provided on the digital assets, or in the products any claim attributable to errors, omission , or other inaccuracies in the products or interpretations thereof.

Information on Products and Services

The information (including without limitation advice and recommendations) and services on this Website are intended solely as a general educational aid and does not constitute a recommendation to buy any products, etc. discussed therein by Dawaaiwala.com Any decisions will be based solely on your own discretion and evaluation of the products of dawaaiwala.com and your need for the same. While adequate care would be taken to ensure completeness, accuracy etc. of the information/services provided, Dawaaiwala.com shall in no circumstances be liable for any loss or damage caused by your reliance on information obtained through this Website. It is your sole responsibility to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on this Website. You should consult your own legal counsel, business Advisor and tax Advisor as to the legal, business, tax and related matters concerning any policies with respect to which guidance is sought or given.

RETURNS & REFUNDS POLICY

At Dawaaiwla.com, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

  • Dawaaiwala is not responsible for any damage caused after delivery.
  • In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on (For shipment related queries) (For product related & other queries)
  • No Refund shall be made once goods are sold.
  • Shipping charges incurred on Free Trials are non refundable. All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery if it fulfils any of the following conditions:
  • Sold in a physically damaged condition.
  • Has missing parts or accessories
  • Product packaging not opened, product not used.

SHIPPING AND DELIVERY

Purchases are shipped from our warehouse in New Delhi, Uttrakhand, and Uttarpradesh by reputed courier agencies. Please allow following number of days from receipt of your order. For India orders – All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business days. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days. For International orders – All international orders are processed within 1 business day. You can expect delivery of the order within 3-7 business day. Order deliveries will be made between 10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc. However Dawaaiwala.com takes no responsibility for goods signed by an alternative person. Dawaaiwala.com is not responsible for damage after delivery. For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution. Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.